Can't fetch versions

Olle_Johansson · February 11, 2020, 8:54am

Same issue here. Everything works when i download the file from the web brower.

It seems like it is taking near exact 5 minutes to get the exception. It looks like some kind of timeout. The file were downloaded in way below a minute in my browser.

Olle_Johansson · February 11, 2020, 8:58am

I did not work from CLI. Almost the same error.

Processing Done.

Error: Unknown Error, see logs

20-02-11 08:48:11 INFO (MainThread) [hassio.api.security] /hassos/update access from a0d7b954_ssh
20-02-11 08:48:11 INFO (MainThread) [hassio.hassos] Fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/3.10/hassos_rpi4-3.10.raucb
20-02-11 08:53:12 WARNING (MainThread) [hassio.hassos] Can't fetch versions from https://github.com/home-assistant/operating-system/releases/download/3.10/hassos_rpi4-3.10.raucb: 
20-02-11 08:53:29 INFO (MainThread) [hassio.host.info] Update local host information
20-02-11 08:53:29 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.DBus.Properties.GetAll on /org/freedesktop/hostname1
20-02-11 08:53:30 INFO (MainThread) [hassio.host.services] Update service information
20-02-11 08:53:30 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.systemd1.Manager.ListUnits on /org/freedesktop/systemd1
20-02-11 08:53:30 INFO (MainThread) [hassio.host.network] Update local network DNS information
20-02-11 08:53:30 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.DBus.Properties.GetAll on /org/freedesktop/NetworkManager/DnsManager

Olle_Johansson · February 11, 2020, 12:20pm

I tried at a later time and everything worked like it should. From UI. I don’t think I got any network issues. Everything is up and running except from that call. The call took 7 seconds now. This makes the issue kind of transient…

20-02-11 09:46:41 INFO (MainThread) [hassio.hassos] Fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/3.10/hassos_rpi4-3.10.raucb
20-02-11 09:46:48 INFO (MainThread) [hassio.hassos] OTA update is downloaded on /data/tmp/hassos-3.10.raucb
20-02-11 09:46:48 INFO (MainThread) [hassio.utils.gdbus] Call de.pengutronix.rauc.Installer.Install on /

guyy · February 11, 2020, 8:39pm

same here
with rp 2.

sachubangera · February 12, 2020, 6:06am

It is still failing for me. Non of the methods worked till now. Anyone else seen any success?

automationpirate · February 12, 2020, 6:29am

The reboot several times method got me to 3.9 but I had to import via USB to get to 3.10…

sachubangera · February 12, 2020, 6:34am

Can you explain how you updated it using USB drive?

There is some issue accessing/downloading “https://github.com/home-assistant/operating-system/releases/download/3.10/hassos_rpi4-64-3.10.raucb”
Updating from UI or SSH both fail at this point.

20-02-12 06:24:02 INFO (MainThread) [hassio.api.security] /os/update access from core_ssh
20-02-12 06:24:02 INFO (MainThread) [hassio.hassos] Fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/3.10/hassos_rpi4-64-3.10.raucb
20-02-12 06:26:28 INFO (MainThread) [hassio.host.info] Update local host information
20-02-12 06:26:28 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.DBus.Properties.GetAll on /org/freedesktop/hostname1
20-02-12 06:26:28 INFO (MainThread) [hassio.host.services] Update service information
20-02-12 06:26:28 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.systemd1.Manager.ListUnits on /org/freedesktop/systemd1
20-02-12 06:26:29 INFO (MainThread) [hassio.host.network] Update local network DNS information
20-02-12 06:26:29 INFO (MainThread) [hassio.utils.gdbus] Call org.freedesktop.DBus.Properties.GetAll on /org/freedesktop/NetworkManager/DnsManager
20-02-12 06:29:02 WARNING (MainThread) [hassio.hassos] Can't fetch versions from https://github.com/home-assistant/operating-system/releases/download/3.10/hassos_rpi4-64-3.10.raucb:

sachubangera · February 12, 2020, 6:47am

Somehow is update automatically now. Just rebooted using server management and tried update from UI again, this time it worked without any issue.

automationpirate · February 12, 2020, 6:56am

That’s what happened to me to get to 3.9

blafasel · February 14, 2020, 11:40am

Are you running the Pi-Hole addon? Maybe it’s the same issue as this one?

dave-castle · March 4, 2020, 7:39pm

same here with AdGuard Home Assistant Community Add-on: AdGuard Home

dave-castle · March 11, 2020, 1:21pm

fixed for me with a 2nd static DNS!

github.com

home-assistant/operating-system/blob/a592fc986610fac9dbaec96f514ee616c1a44d17/Documentation/network.md#static-ip

# Network

## Configure Network
HassOS uses NetworkManager to control the host network. In future releases, you will be able to set up the configuration using the API/UI. Currently only a manual configuration using NetworkManager connection files is supported. Without a configuration file, the device will use DHCP by default. These network connection files can be placed on a USB drive and imported to the host as described in [Configuration][configuration-usb].

## Configuration Examples

You can read the [Official Manual][keyfile] or find many configuration examples across the internet. The system is read-only, if you don't want the IP address to change on every boot, you should set the UUID property with a generic [UUID4][uuid]. Inside `\CONFIG\network\` on the USB or SD, create a file called `my-network` and add the appropriate contents below:

### Default

We have a preinstalled connection profile:

```ini
[connection]
id=my-network
uuid=f62bf7c2-e565-49ff-bbfc-a4cf791e6add
type=802-3-ethernet

[ipv4]

This file has been truncated. show original

Robertoamsterdam · October 2, 2020, 1:55pm

I am not able to update too. I am updating from 4.12 to 4.13. On a PI-4. Maybe someone with more knowledge than me knows why it all goes wrong. I have changed all keys/tokens as I don’t know if they are private.

~ $ ha os update --log-level debug
DEBU[0000] Adding homedir to searchpath                  homedir=/root
INFO[0000] No configfile found                          
DEBU[0000] Debug flags                                   apiToken=985f62bc2bb274044b3de0ab4f7a8a5ccd4e64cd52ed24aa266 cfgFile= endpoint=supervisor logLevel=debug noProgress=false rawJSON=false
DEBU[0000] os update                                     args="[]"
DEBU[0000] [GenerateURI]                                 base=supervisor command=update section=os
DEBU[0000] [GenerateURI] Result                          uri="http://supervisor/os/update" url="http://supervisor/os/update" url(string)="http://supervisor/os/update"
⣽ Processing... DEBU[0600] Response                                      body="{\"result\": \"error\", \"message\": \"\"}" fields.time=10m0.755535256s headers="map[Content-Length:[34] Content-Type:[application/json; charset=utf-8] Date:[Fri, 02 Oct 2020 13:31:30 GMT] Server:[Python/3.8 aiohttp/3.6.2]]" received-at="2020-10-02 15:31:30.284510746 +0200 CEST m=+600.766364013" request="&{POST http://supervisor/os/update HTTP/1.1 1 1 map[Accept:[application/json] Authorization:[Bearer 985f62bc2bb274044b3de25435bda554e5b295b0d5ed24aa266] User-Agent:[go-resty/2.3.0 (https://github.com/go-resty/resty)]] <nil> 0x2e3e98 0 [] false supervisor map[] map[] <nil> map[]   <nil> <nil> <nil> 0x101a088}" status="400 Bad Request" statuscode=400
Processing... Done.

Error:

When updating from the web interface I get the following:

20-10-02 12:48:03 INFO (MainThread) [supervisor.hassos] Fetch OTA update from https://github.com/home-assistant/operating-system/releases/download/4.13/hassos_rpi4-4.13.raucb
20-10-02 12:58:04 WARNING (MainThread) [supervisor.hassos] Can't fetch versions from https://github.com/home-assistant/operating-system/releases/download/4.13/hassos_rpi4-4.13.raucb: 
20-10-02 12:58:04 ERROR (MainThread) [asyncio] Task exception was never retrieved
future: <Task finished name='Task-416769' coro=<HassOS.update() done, defined at /usr/src/supervisor/supervisor/hassos.py:125> exception=HassOSUpdateError()>
Traceback (most recent call last):
  File "/usr/src/supervisor/supervisor/hassos.py", line 136, in update
    int_ota = await self._download_raucb(version)
  File "/usr/src/supervisor/supervisor/hassos.py", line 88, in _download_raucb
    raise HassOSUpdateError()
supervisor.exceptions.HassOSUpdateError

Robertoamsterdam · October 6, 2020, 3:23pm

I am way further now! It on average takes 28 minutes to download the file from the shell… Using my laptop it takes around a minute or less on exactly the same network… As the timeout for downloading is 10 minutes it will always fail.

It is installed on a PI4 with 4gb ram connected using ethernet.

~ $ time wget https://github.com/home-assistant/operating-system/releases/download/4.13/hassos_rpi4-4.13.raucb
Connecting to github.com (140.82.121.4:443)
Connecting to github-production-release-asset-2e65be.s3.amazonaws.com (52.216.232.251:443)
saving to 'hassos_rpi4-4.13.raucb'
hassos_rpi4-4.13.rau 100% |*************************************************************************************************************************************************************************************************************************************************************************************| 90.8M  0:00:00 ETA
'hassos_rpi4-4.13.raucb' saved

real    28m44.256s
user    0m0.220s
sys     0m2.496s

Robertoamsterdam · October 7, 2020, 12:54pm

And it gets even more bizar!

Downloading the 2gb Ubuntu image from the shell on the pi takes only 3 minutes…

So the problem is with AWS/GitHub?

 ~ $ time wget https://releases.ubuntu.com/18.04/ubuntu-18.04.5-desktop-amd64.iso
Connecting to releases.ubuntu.com (91.189.88.248:443)
saving to 'ubuntu-18.04.5-desktop-amd64.iso'
ubuntu-18.04.5-deskt 100% |*************************************************************************************************************************************************************************************************************************************************************************************| 2091M  0:00:00 ETA
'ubuntu-18.04.5-desktop-amd64.iso' saved

real    3m5.690s
user    0m0.472s
sys     0m16.516s

Sulumar · October 23, 2020, 4:17pm

I have the exact same issue and ask myself if there is a way to predownload the file and feed that into the updater

PieBru · October 24, 2020, 8:59pm

@Sulumar
+1 as I was posting the same question when I saw yours, same problem here from HassOS 4.14 to 4.15 on RasPI4 8GB plenty of SD card space available.

Robertoamsterdam · October 26, 2020, 4:14pm

The only way for me to update is the following but still I love to do it using an automatic download:

github.com

home-assistant/operating-system/blob/600eb5e2081afb9dbdfa50b552d1af31e54dcedf/Documentation/configuration.md

# Configuration

## Automatic

You can use an USB drive with HassOS to configure network options, SSH access to the host and to install updates.
Format a USB stick with FAT32/EXT4/NTFS and name it `CONFIG` (in all capitals). Alternative you can create a `CONFIG` folder inside the `boot` partition. Use the following directory structure within the USB drive:

```text
network/
modules/
modprobe/
udev/
authorized_keys
timesyncd.conf
hassos-xy.raucb
```

- The `network` folder can contain any kind of NetworkManager connection files. For more information see [Network][network.md].
- The `modules` folder is for modules-load configuration files.
- The `modprobe` folder is for modules configuration files (/etc/modprobe.d)

This file has been truncated. show original

Sulumar · November 11, 2020, 4:22pm

happy to report, using the usb method i successfully updated to the latest version and the builtin update mechanism works again too

pepe59 · November 11, 2020, 6:33pm

Update HassOs to version 5.5. After 2 hours, the system will crash. Does it happen to you too?