Cloud Update

oembob · July 16, 2018, 3:44pm

Not sure if people are having this issue still or not, but it seems to be related to IPv6. I have IPv6 disabled at the router level, but apparently is enabled by default on my host machine OS (Ubuntu 16.04) and as a result, if a URL has an IPv6 DNS entry it tries to use that.

Once I followed these instructions for disabling IPv6 on the system altogether everything is working again and that error isn’t clogging up my logs anymore.

Jtmoore81 · July 16, 2018, 3:45pm

I’ll take a look to see if I can fix the error.

Thanks

ArisSaraiva · October 17, 2018, 2:33am

Hi everyone today my dashboard is showing this message :s"
It looks like your Home Assistant Cloud subscription has expired. Please check
your account to continue using the service.

But when I access nothing is showing to me, any clues?

nickrout · October 17, 2018, 2:34am

You’re not the only one, this has been reported in another thread.

ArisSaraiva · October 17, 2018, 2:38am

Can you send me the link?, havent found anything googling

nickrout · October 17, 2018, 2:40am

aidbish · October 17, 2018, 2:41am

Yeah must be some issue, i setup paypal yesterday and got confirmation of reoccuring debit. just logged into nabu casa and it says i’m not subscribed and to setup

ArisSaraiva · October 17, 2018, 2:48am

Where do I setup paypal?

aidbish · October 17, 2018, 3:07am

dmoses1969 · October 17, 2018, 3:11am

I don’t think I had that “Subscribe With PayPal” option

aidbish · October 17, 2018, 3:15am

did u setup with credit card previously?

i did and i had to delete that first

dmoses1969 · October 17, 2018, 3:20am

I did setup credit card previously, The only option I have now is to cancel. So, I selected cancel and now it says I am subscribed until November 16, 2018, 6:00 PM and the only option I have is…

So I guess that means I was charged for the 1st month and then sent the message that my account had expired. I’ll check my credit card to make sure.

aidbish · October 17, 2018, 3:22am

ahh, i did mine before the end of trial, thats the only difference

dmoses1969 · October 17, 2018, 3:24am

Just checked my card. I don’t like seeing this…

aidbish · October 17, 2018, 3:26am

sometime i see that with my card for other transactions, i think its how they verify accounts etc

aidbish · October 17, 2018, 3:28am

https://support.stripe.com/questions/why-does-my-customer-see-an-extra-1-00-charge-on-their-statement

dmoses1969 · October 17, 2018, 3:31am

NABU CASA Website needs some updates. I should be able to manage my payment method and change it to PayPal. The only option they give me is to update the credit card info. The way it is currently it looks like I have to let my account expire and start all over to get the PayPal option.

aidbish · October 17, 2018, 3:33am

i think so yes, as you can see you have already paid the first $5

kolossboss · October 17, 2018, 4:06am

Simiar problem. I added my credit card a few weeks ago. HA now shows expired, but activ user.

atomicpapa · October 17, 2018, 4:14am

It’s coming back up for some of us on the other thread related to this topic. Sign out and back in seems to be the answer now.

Edit: Also just checked in on Discord and that seems to be the consensus there as well.