Hassos will not update

jamesking · February 10, 2019, 7:19pm

I’ve raised an issue for this on the hassos github, but am also seeing if anyone has had a similar problem here.

Screen shot:

There is no further detail after the yellow message (but do also note the red text 502 bad gateway). A single time, it said:

Cannot connect to host github-production-release-asset-2e65be.s3.amazonaws.com:443 ssl:None [Try again]

but I have tried several times (at least 15) and normally there is no follow up message.

Anyone else having any similar issues or know a solution?

Hass.os issue: https://github.com/home-assistant/hassos/issues/346

tom_l · February 10, 2019, 11:56pm

Yep. Exactly the same issue.

19-02-10 23:53:58 WARNING (MainThread) [hassio.hassos] Can't fetch versions from https://github.com/home-assistant/hassos/releases/download/2.8/hassos_rpi3-2.8.raucb: Cannot connect to host github.com:443 ssl:None [Try again]

Thomy · February 11, 2019, 9:37am

Had similar problems updating, but it worked as I started the update from the command line (ssh). Maybe it’s worth a try?

Codec303 · February 11, 2019, 3:18pm

Hi, I did the update from 1.13 to 2.8 yesterday without issue.

I’m using wired ethernet on a RPi 3

I would check your internet connectivity, are you able to manually download the hassOS images from github?

jamesking · February 11, 2019, 3:26pm

I am; on my phone or laptop connected to the same network. (but my pi is wired ethernet).

jamesking · February 11, 2019, 3:26pm

How do you do this? Is this the Hassio SSH or the Host SSH?

Codec303 · February 11, 2019, 3:30pm

Ok, which Pi are you using?

On your laptop, are you able to download any of the files form the hassOS releases page here:

jamesking · February 11, 2019, 3:44pm

I have downloaded them successfully over the last couple of days, but I’m not currently home to be able to try again.

I have a Raspberry Pi 3B running my home assistant.

Codec303 · February 11, 2019, 3:57pm

I think there’s a way to do some sort of offline update to hassos.

You may be able to copy hassos_rpi3-2.8.raucb to a usb stick and then do an offline update

EDIT: One more thing to try is disabling any HASSIO addons, a firewall or DNS addon could be causing network issues

jamesking · February 11, 2019, 3:58pm

Thanks,

Yeah, I’ve read about that offline method. But I’d prefer to try and fix this issue first. This method has always proven reliable to me; I’m concerned I’ll get something wrong doing a more manual update!

Thomy · February 11, 2019, 4:06pm

Well, I did it with hass.io SSH, see here for all commands:
https://www.home-assistant.io/hassio/commandline/

Good luck!

jamesking · February 11, 2019, 4:19pm

Thanks - but looks like “hassio host update” is no longer available; I can only do

hassio host info/options/reboot/reload/shutdown

Thomy · February 11, 2019, 4:32pm

Upps, NoNoNo, just use hassio homeassistant update
Your Host-System should not be touched!

jamesking · February 11, 2019, 4:56pm

But doesn’t that just update Home Assistant? I’m looking to update Hass.Os.

Thomy · February 11, 2019, 7:14pm

You’re right, thats another topic

In this case I strongly recommend

backup the configuration (YAML and all other custom files…)
“Bare Metal” installation of hass.io
reinstall add-ons
restore your configuration

Definitely the cleanest solution, and by the way, the ideal opportunity to replace your used SD card with a new quality SD card. Just to be on the safe side…

Simon_Bunn · November 5, 2019, 3:42am

I have the same issue with 101.2

19-11-05 03:24:36 INFO (MainThread) [hassio.homeassistant] Update Home Assistant to version 0.101.2
19-11-05 03:24:36 INFO (SyncWorker_22) [hassio.docker.interface] Update image homeassistant/qemux86-64-homeassistant:0.100.3 to homeassistant/qemux86-64-homeassistant:0.101.2
19-11-05 03:24:36 INFO (SyncWorker_22) [hassio.docker.interface] Pull image homeassistant/qemux86-64-homeassistant tag 0.101.2.
19-11-05 03:25:43 INFO (SyncWorker_22) [hassio.docker.interface] Stop homeassistant application
19-11-05 03:26:45 INFO (SyncWorker_22) [hassio.docker.interface] Clean homeassistant application
19-11-05 03:26:48 INFO (SyncWorker_33) [hassio.docker.homeassistant] Start homeassistant homeassistant/qemux86-64-homeassistant with version 0.101.2
19-11-05 03:26:58 INFO (MainThread) [hassio.homeassistant] Home Assistant pip installation in progress
19-11-05 03:27:13 INFO (MainThread) [hassio.homeassistant] Home Assistant pip installation done
19-11-05 03:37:14 WARNING (MainThread) [hassio.homeassistant] Don't wait anymore of Home Assistant startup!
19-11-05 03:37:14 CRITICAL (MainThread) [hassio.homeassistant] HomeAssistant update fails -> rollback

unf0rg0tt3n · November 11, 2019, 6:41pm

I got that too

Khalid_Abu_Hamza · November 23, 2019, 7:34pm

Same issue over here

dmitry.mukhach · December 20, 2019, 3:30pm

I would like to update System HassOS 3.3
But see error in logs:
19-12-20 14:58:19 WARNING (MainThread) [hassio.hassos] Can’t fetch versions from https://github.com/home-assistant/hassos/releases/download/3.7/hassos_rpi4-3.7.raucb:

How fix it? I would like to update HassOS…

honikos · December 22, 2019, 10:41am

Same error for me. Any ideas?
If from CLI or WebUI, it’s the same error. Thought it’s temporarily, but Dimitrys post Hassos will not update indicates it’s not.
I am using standard hass.IO Installation on Rpi4

BTW: Is it recommended to do this update?

arch	armv7l
dev	false
docker	true
hassio	true
os_name	Linux
python_version	3.7.5
timezone	Europe/Berlin
version	0.103.3
virtualenv	false