Life360 stop working

ya mine just stopped working again… stopped a few weeks ago, applied the fix, worked for a couple weeks, broken again.

I’m in the same shape.
I hope that it will be fix soon.

This is the error message: ClientResponseError: 403, message=‘Forbidden’, url=URL(‘https://api.life360.com/v3/circles.json’)

Mine has been down again since yesterday afternoon

Life360’s API changed recently. HA release 2023.8 contains an update to compensate for those changes.

It appears, from what I’ve heard, and some experiments that I have just run, if you already have a valid life360 integration in HA, that it will probably still work with older versions of HA. But if your Life360 account credentials change, or you delete and then try to re-add the life360 integration in HA, that it will only work with 2023.8 or newer.

So, I would strongly suggest to anyone using the life360 integration to upgrade HA to at least 2023.8.

@Maderik72, this tells me you are using a version of HA older than 2023.8, since it is using the older life360 URL.

I have Home Assistant 2023.8.4 and it isn’t working. it was, then error message.

Here is my best understanding at this point.

First, if you have life360 added to HA and it works, then it will probably work with any HA version.

But, if you have life360 added to HA and it does NOT work, then you should delete it and add it back in. There seems to be a bug in the integration that prevents reconfiguration from working, so don’t bother with that.

And lastly, to add life360 to HA you need to be using 2023.8 or newer.

sorry, how do you remove the life360 integration? please help me

ya, i can’t remove mine either.

Settings → Devices & Services, then click on the three dots in the Life360 integration box and choose Delete.

If that doesn’t work, please share what HA version you’re using and any error message details.

Please share details. “Can’t” isn’t much to go on.

this is what happens when i try to click the 3 dots and the 2nd one is when i click reconfigure. Home Assistant 2023.8.4

immagine

immagine

@xman111 @RedBull

Thank you! That was very helpful.

I have no idea why the delete option isn’t present. That makes absolutely no sense to me. That seems like a frontend flaw.

If you could add the following to your configuration.yaml file, then restart HA, try again, and then search the log file for all life360 related messages and share those, I would appreciate it.

logger:
  default: warning
  logs:
    life360: debug
    homeassistant.components.life360: debug

If you are comfortable editing files in the .storage folder, you could manually delete the integration & related entities. Then, after restarting HA, you should be able to add the integration again. If you’re interested, let me know and I can share more details. This is just a workaround until I can figure out how to fix the config flow issues.

I entered .storage but I can’t find the files to delete…

You wouldn’t delete files. You would need to edit the files in .storage named core.config_entries and core.entity_registry. Not sure how you’re accessing the .storage folder, but you might need to change your configuration to allow seeing & editing those files.

Be aware, if you don’t feel comfortable with the format of those files (JSON) and how to edit them, you could mess up your install. At the very least, be sure to make a backup.

In both files, delete any entries associated with life360. Searching for that string should find them.

Thanks, but I need the more detailed messages in the log file. Debug messages don’t show up in this view by default.

You need to either search the home-assistant.log file in the same folder as configuration.yaml, or you can click “LOAD FULL LOGS” on the Settings → System → Logs page, then use the “Search logs” box at the top to search for the word life360.

immagine
I solved like this:

in the core_config.entries file I re-entered a new password, then I went to the app from the cell phone and changed the password, putting the one entered in the file.

You are right, updating the versione it starter to work again.
Now I’ve a new issue “HACS stopper to work. No possibilità to update it.

I was able to get it working again. I did what RedBull said, i edited the core_config.entries file and put a new password in. I then rebooted Home Assistant and went on my phone and changed my Life360 password to match. I then was able to go into Devices and Services and delete Life360. I then just added it back in and used my new password to connect.

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