Life360 stop working

Configuration
41

I was able to get it working again. I did what RedBull said, i edited the core_config.entries file and put a new password in. I then rebooted Home Assistant and went on my phone and changed my Life360 password to match. I then was able to go into Devices and Services and delete Life360. I then just added it back in and used my new password to connect.

1 Like
42

perfect, at least now it works ^^

1 Like
43

Please see: Life360 Device Tracker Platform - #1697 by pnbruckner

1 Like
45

oh no! today it doesn’t work again, it asks me to login

46

Same here, asking to reconfigure. I think MFA is causing the issue.

2 Likes
47

Same problem here. I went to the website and my older session was still active, so I signed out. When I tried to sign in, my password was no longer accepted. It looks like they have changed something so that the only way to login is with phone number.

Update: I went to support and used their reset password link to change I password. I chose search using email and reset my password to the same value it was previously (it allowed me to do this). After that, I restarted HA - still get the same error.

Beyond the auth issues, it looks like Life360 has changed their web site. Instead of having a usable web app, all that is there is a bunch of “upgrade now” garbage and basic support options.

Is it possble to get the IOS app to report location and ditch Life360 all together?

48

:100: - the iOS app should already be reporting location unless you’ve turned it off!

1 Like
49

Same situation Invalid authentication, need reconfigure.

50

1+ here. Just stopped working today.

51

+1 same as others; was working fine but today getting Invalid authentication, need reconfigure. Verified user/pass is correct but it the integration doesn’t accept the credentials as valid. Are they forcing MFA now?

52

If you’re looking for a swift solution, manually implement it by accessing the commit on the Official Github repository here

I just changed this file in my Home Assistant docker container:
/usr/local/lib/python3.11/site-packages/life360/api.py

It works for me now.

Thank you to @pnbruckner et al. for quickly resolving this!

2 Likes
53

Fix to life360 (package, not the HA integration) has been released. See temporary workaround here: Life360 Device Tracker Platform - Third party integrations - Home Assistant Community (home-assistant.io)

1 Like
54

I am facing the same problem here.
Is there a simple fix to solve this, or do I have to wait for an official update?

55

no simple fixes - either the workaround above which involves updating the manifest of the integration manually, or like you say, waiting for next update.

56

Excellent
Thank you !

57

That previous post is a workaround. It is no longer required and I would strongly recommend not applying it. Simply update to 2023.12.4 (or later), and you should be able to get the Life360 integration working again.

If you run into any issues, please see this post for more detail and suggestions.

1 Like
58

Trying to catch all the Life360 related threads…

Something changed this morning that broke the integration again. I’m throwing in the towel. It’s become much too difficult to try to keep up with a moving target that may be purposely trying to “hide” itself.

1 Like
59

:sob: I understand what you’re saying, but PLEASE don’t give up… Honestly, thank you very much for the work you’ve put into this. I guess it’s time to find a new solution. Any ideas?

1 Like
60

Phil, it started working fine after 2023.12.4 but since yesterday its giving the same error to reconfigure. I’ve now upgraded my HA core to 2024.1.0 but still same issue

61

Please see my comment three posts up :arrow_up: