MYQ not working again

Same here, went down six hours ago, at about 17:00 UTC.

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Good to know. I’m new to HA and was about to switch back to HB until I saw this… Although HB probably isn’t working properly anymore if the API changed

Broken for me also, plus my door lock ( lockitron does not show up and never has since chaimberlain bought it ) if someone looks at this can you seen if thats and easy fix to add this lock so, I would think its a matter of list lf controlled devices?

Mine went down around 11:30PM Eastern Standard Time last night.

@MwC-Trexx I seem to recall a while back that MyQ removed the website portal and is now forcing everyone to use their App. The important thing in going to the HomeKit controller through Home Assistant is to make sure to NOT register the hub to HomeKit through your phone/tablet. Since mine is working flawlessly with the HA HomeKit Controller, I’m not in a position to test if it’s possible to avoid this using my iPhone. Of course, users of the Android app won’t have any such problems. :slight_smile:

My instructions are from way back in May – pretty far up in this post. I’m bringing them forward here as this seems to have lit up recently:

Original Instructions (with some hopefully accurate edits):
When mine failed this week, I took the action to change it over to HomeKit Controller integration. It works flawlessly now, but getting it done took a bit of trial and error.

If you used an Apple device at any time with your garage door opener, you need to wipe its association with HomeKit so that HA can see it and take over. If you’re on an Android device, I can’t imagine that you’d have any trouble, but I don’t know that for sure either. If that’s you, try skipping ahead to #7 below.

  1. Delete the integration and any stale objects in HA to avoid later confusion.
  2. Delete the device from myqservices.com to also avoid any potential confusion. 09-JAN-21 UPDATE: This site only allows for managing one’s subscription. The other features have been removed.
  3. Reset the MYQ Bridge device – this took a little hunting, but on my 819LMB device, keep it powered on and hold down the GEAR button until the blue light starts blinking. Then release it and hold it down again until all of the lights flash. Real fun looking up at it as it’s mounted on the Garage ceiling, but there you have it.
  4. While you’re at the device, take note of the serial number (XXXX-XXX-XXX) and the HomeKit registration code (###-##-###). You’ll need these later.
  5. Use your smart phone to get it on your home wireless network but DO NOT use the iPhone app to program it as this will register it with HomeKit again.
  6. Once it’s on the wireless network, use the myqservices.com web application to add the device back into your account. You’ll need the device’s serial number and will need to train the bridge to your opener. 09-JAN-21 UPDATE: Using the iOS app, hopefully it’s possible to to associate it with the account without linking it to HomeKit through Apple. Android users should be in the clear here.

THIS IS IMPORTANT: Make sure the garage door is working correctly through the iPhone app before proceeding and DO NOT open up the iPhone MyQ app under any circumstances until you’re done connect it to HomeKit through the phone app. You need the bridge to be free of any association with HomeKit in order for Home Assistant to be able to see it in the next step. If you’re on an Android device, this obviously doesn’t apply to you. :slight_smile:

  1. Now you can add the HomeKit Controller registration in HA. You should see the MyQ Bridge listed as a device. Use the PIN and see the HomeKit Controller integration documentation if you need any help.
  2. You’ll get two devices when you’re done – the bridge and the cover itself. Rename the cover to the same name (e.g. cover.garage_door_opener ) you used before and your automations and dashboards should be working.

Congrats and go break open a cold one for all of that ladder work you just did! And I certainly hope the HomeKit integration will be more stable than the MyQ one was. I can say that after like 8 months of using it, it’s pretty stable. Oh yeah, and you can use the iPhone MyQ app now if you really want to.

MyQ was just fixed in 2021.1.1

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If you’ve added it to your phone just deleted it from your HomeKit “Home” and then use the Home Assistant HomeKit Controller integration to add it to Home Assistant.

Once that’s done, use Home Assistant to expose the door to Home Kit on your phone using the “HomeKit” integration.

That way you’ll have local control over the door via the HomeKit protocol and can also access it via Home Assistant.

If you’re device is fully set up (including Home Kit on your phone) then all you need to do is delete the device / hub from your Apple Home Kit Home and use the Home Assistant HomeKit Controller integration to add it to Home Assistant.

You don’t have to reset anything.

edit. Nevermind. I guess it didn’t update to 2021.1.1. I’m still showing 2020.12.7

edit2: I just realized 2020.12.7 is for Supervisor. 2021.1.1 is for Core. I never realized until now I have three and not two things to check versions for in HA. I have now updated the Core through SSH but did it before checking if it was already on 2021.1.1. So now I wait to see if the intermittent problem returns.

edit3. It just happened again. So 2021.1.1 didn’t fix it for me.

Seems to be working for me. Are you sure everything is up to date?

btw if it’s of any value, it looks like MyQ is offering free linking to IFTTT and a few others. They don’t ask for a credit card and it says it doesn’t expire til 2023.

http://myqservices.com/

Updated to latest HA, remove myq and added it back. Still happening.

Just curious, what is the main usage you use for this myq integration to HA?

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I just updated HA to 2021.1.1 and reinstalled theMyQ integration. All is working as it should at the moment.

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I just got mine working about 2 weeks ago by patching the system as described in this thread. Now, broken again? Irritating.

Standing by for advice on what the next patch is…

Yes, Home Assistant OS 5.10, Supervisor 2020.12.7, and Core version: 2021.1.1. Nothing else to update. it’s still happening.

I had the same issues described over past couple of days, I just updated to the latest release and then reinstalled the integration and all working now. Also Google Assistant is able to close the garage door again now; open has worked, but not close in the past few released for me using Nabu Casa integration.

I’m sorry, no idea what’s wrong.

mine is working from UI, but error still happening in the log file.
also the state changed to unavailable from time to time like every 5 minutes.

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I have the MyQ app on my phone, the MyQ integration on HA, and I do not have a HomeKit. I added the HomeKit Controller integration and I do not see the garage door an option. What am I missing?

Same here. The logbook shows a cycle of MyQ Gateway disconnected then 1 minute later connected then 3 minutes later disconnected. It happens over and over again.

I wonder if jjross has the disconnects in his logbook.