Netatmo integration no longer works

Third party integrations
12

Here too. Perhaps there was a service problem directly at Netatmo.

13

And… seems its broken again :frowning: anyone else?

14

Yes, here too. Netatmo is about the most unreliable service I know of.

1 Like
15

Yep… after the upgrade i thought that broke it but no, after restoring back to my working HA the same issue, sensors are all unavailable.

16

The worst part is the lack of coms from Netatmo… unfortunately at the price/quality of the product there aren’t many alternatives :frowning:

17
1 Like
18

any news on this one ?

19

The service had been restored and all devices should function as usual.

20

Nice :slight_smile:

but mine does not work :-/ - do I have to reinstall ? or what to do

21

Can you give some more details? Do you see anything related in the logs?

22

Screenshot_20210122-083006_Home Assistant
Screenshot_20210122-083006_Home Assistant1080×2280 341 KB

heres the log

23

Ok.

Which devices are you missing?
Do you use HA Cloud Link or a dev account in configuration.yaml?
Have you successfully used webhook events in the past?

24

i use

in config

netatmo:
  client_id: xxx
  client_secret: xxx

and the integration.

i dont know what webhooks is. ?:-/

25

Webhook events are the way Netatmo can talk directly to your HA instance for fast updates such as when camera movement is detected for example.

What devices are you missing?

26

it work a week ago

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image907×285 11.9 KB

and this under webhook
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27

i have no deleted the integration and add’ed it again
but now it wont find my cameras (either in config yaml mode or cloud mode?

image

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where can i see if my webhook is banned ?

in netatmo dev. it seems fine

image

28

The webhook state looks fine. Did you restart HA in between removing and adding the integration?

If you are familiar with CLI you can run the separate self check. https://gist.github.com/cgtobi/5601aa88efba2cce30a98aeae50582a2

29

yes i have restarted HA many times :-/
i dont know CLI

i have recently removed netatmo beta from hacs add-on repositories

30

Please navigate to the Netatmo dev portal and click “try it out” followed by “execute /gethomedata”.

This should give you the raw JSON data. If you can your cameras in there and you are logged in with the same account that you use for HA we can eliminate the backend as an issue.

31

yes i can see my cameras in the code

image