No web interface, no ssh on new install

ilium007 · September 18, 2020, 10:50pm

I have used the hassos_rpi4-4.13.img.gz image to create an SD card for a Raspberry Pi 4 Model B 4GB. The Raspberry Pi has previously been used with the same SD Card to run Octoprint without an issue.

I can ping the interface but get “connection refused” on a curl request or ssh attempt. Its like ufw is actively blocking connections:

❯ ping 192.168.10.17
PING 192.168.10.17 (192.168.10.17): 56 data bytes
64 bytes from 192.168.10.17: icmp_seq=0 ttl=64 time=2.003 ms
64 bytes from 192.168.10.17: icmp_seq=1 ttl=64 time=0.897 ms
^C
--- 192.168.10.17 ping statistics ---
2 packets transmitted, 2 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 0.897/1.450/2.003/0.553 ms

~
❯ ssh 192.168.10.17
ssh: connect to host 192.168.10.17 port 22: Connection refused

~
❯ curl -L http://192.168.10.17:8123
curl: (7) Failed to connect to 192.168.10.17 port 8123: Connection refused

~
❯

Upon first boot I saw the DHCP lease for the device and was able to ping the Ethernet interface. I waited approx 20mins and saw it reboot (via ping timeouts) and then appear again. I am unable to access the web interface or ssh to the device. I left it overnight and still can’t access. I have re-written the SD card and tried again with the same result.

I don’t have a HDMI cable for the Pi and usually just rely on being able to do a headless install and then SSH to the device to troubleshoot / configure. Is there anything else I should try?

tom_l · September 19, 2020, 2:53am

SSH is not enabled by default. The web interface should be. To what address are you browsing?

ilium007 · September 19, 2020, 3:04am

I’m trying to get to the DHCP issued address on port 8123

http://192.168.10.17:8123

As per the curl request above during troubleshooting

tom_l · September 19, 2020, 3:23am

Have you tried using a web browser?

ilium007 · September 19, 2020, 3:35am

lol, yes. I was trying from command line to troubleshoot.

Now getting this after installing Home Assistant via DietPi (at least I can SSH into OS now):

ilium007 · September 19, 2020, 3:42am

I don’t know why SSH isn’t enabled by default on the official image but just found this in the HA logs on DietPi:

root@DietPi:/mnt/dietpi_userdata/homeassistant# tail home-assistant.log
ERROR: Command errored out with exit status 1: /home/homeassistant/.pyenv/versions/3.8.0/bin/python3.8 -u -c 'import sys, setuptools, tokenize; sys.argv[0] = '"'"'/tmp/pip-install-_q5m_aur/pillow/setup.py'"'"'; __file__='"'"'/tmp/pip-install-_q5m_aur/pillow/setup.py'"'"';f=getattr(tokenize, '"'"'open'"'"', open)(__file__);code=f.read().replace('"'"'\r\n'"'"', '"'"'\n'"'"');f.close();exec(compile(code, __file__, '"'"'exec'"'"'))' install --record /tmp/pip-record-9azgjm5z/install-record.txt --single-version-externally-managed --prefix '' --user --prefix= --compile --install-headers /mnt/dietpi_userdata/homeassistant/deps/include/python3.8/pillow Check the logs for full command output.
2020-09-19 13:29:16 ERROR (MainThread) [homeassistant.setup] Setup failed for image: Requirements for image not found: ['pillow==7.2.0'].
2020-09-19 13:29:16 ERROR (MainThread) [homeassistant.setup] Unable to set up dependencies of person. Setup failed for dependencies: image
2020-09-19 13:29:16 ERROR (MainThread) [homeassistant.setup] Setup failed for person: Could not set up all dependencies.
2020-09-19 13:29:16 ERROR (MainThread) [homeassistant.setup] Unable to set up dependencies of onboarding. Setup failed for dependencies: person
2020-09-19 13:29:16 ERROR (MainThread) [homeassistant.setup] Setup failed for onboarding: Could not set up all dependencies.
2020-09-19 13:29:16 ERROR (MainThread) [homeassistant.setup] Unable to set up dependencies of frontend. Setup failed for dependencies: onboarding
2020-09-19 13:29:16 ERROR (MainThread) [homeassistant.setup] Setup failed for frontend: Could not set up all dependencies.
2020-09-19 13:29:16 ERROR (MainThread) [homeassistant.setup] Unable to set up dependencies of safe_mode. Setup failed for dependencies: frontend
2020-09-19 13:29:16 ERROR (MainThread) [homeassistant.setup] Setup failed for safe_mode: Could not set up all dependencies.
root@DietPi:/mnt/dietpi_userdata/homeassistant#

kanga_who · September 19, 2020, 3:57am

Are you running DietPi and trying to install the HA image?

ilium007 · September 19, 2020, 4:06am

I am using the DietPi menu to install HA because the official image doesn’t have SSH which didn’t allow me to find the issue which I have now resolved.

kanga_who · September 19, 2020, 4:06am

It does - in the add-on store.

So, are you just doing a Core install now, or trying to run Supervised?

ilium007 · September 19, 2020, 4:09am

So the issue for me was a failed install of Pillow 7.2.0 which I only found by looking at the HA logs on the DietPi install as the official image doesn’t have SSH enabled.

Issue was with prerequisites on Pillow 7.2.0, namely:

The headers or library files could not be found for jpeg,
  a required dependency when compiling Pillow from source.

homeassistant@DietPi:~$ python3 -m pip install --upgrade Pillow
Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple
Collecting Pillow
  Using cached Pillow-7.2.0.tar.gz (39.1 MB)
Building wheels for collected packages: Pillow
  Building wheel for Pillow (setup.py) ... error
  ERROR: Command errored out with exit status 1:
   command: /home/homeassistant/.pyenv/versions/3.8.0/bin/python3 -u -c 'import sys, setuptools, tokenize; sys.argv[0] = '"'"'/tmp/pip-install-9w1cfixb/pillow/setup.py'"'"'; __file__='"'"'/tmp/pip-install-9w1cfixb/pillow/setup.py'"'"';f=getattr(tokenize, '"'"'open'"'"', open)(__file__);code=f.read().replace('"'"'\r\n'"'"', '"'"'\n'"'"');f.close();exec(compile(code, __file__, '"'"'exec'"'"'))' bdist_wheel -d /tmp/pip-wheel-1qcfl8vn
       cwd: /tmp/pip-install-9w1cfixb/pillow/
  Complete output (170 lines):
  running bdist_wheel
  running build
  running build_py
  creating build
  creating build/lib.linux-armv7l-3.8
  creating build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/features.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/_version.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/_util.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/_tkinter_finder.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/_binary.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/__main__.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/__init__.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/XpmImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/XbmImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/XVThumbImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/WmfImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/WebPImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/WalImageFile.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/TiffTags.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/TiffImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/TgaImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/TarIO.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/SunImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/SpiderImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/SgiImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PyAccess.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PsdImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PpmImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PngImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PixarImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PdfParser.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PdfImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PcxImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PcfFontFile.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PcdImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PalmImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PaletteFile.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/PSDraw.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/MspImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/MpoImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/MpegImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/MicImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/McIdasImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/JpegPresets.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/JpegImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/Jpeg2KImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/IptcImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImtImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageWin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageTransform.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageTk.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageStat.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageShow.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageSequence.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageQt.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImagePath.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImagePalette.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageOps.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageMorph.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageMode.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageMath.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageGrab.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageFont.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageFilter.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageFile.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageEnhance.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageDraw2.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageDraw.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageColor.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageCms.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImageChops.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/Image.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ImImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/IcoImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/IcnsImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/Hdf5StubImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/GribStubImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/GimpPaletteFile.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/GimpGradientFile.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/GifImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/GdImageFile.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/GbrImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/FtexImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/FpxImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/FontFile.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/FliImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/FitsStubImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ExifTags.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/EpsImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/DdsImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/DcxImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/CurImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/ContainerIO.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/BufrStubImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/BmpImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/BlpImagePlugin.py -> build/lib.linux-armv7l-3.8/PIL
  copying src/PIL/BdfFontFile.py -> build/lib.linux-armv7l-3.8/PIL
  running egg_info
  writing src/Pillow.egg-info/PKG-INFO
  writing dependency_links to src/Pillow.egg-info/dependency_links.txt
  writing top-level names to src/Pillow.egg-info/top_level.txt
  reading manifest file 'src/Pillow.egg-info/SOURCES.txt'
  reading manifest template 'MANIFEST.in'
  warning: no files found matching '*.c'
  warning: no files found matching '*.h'
  warning: no files found matching '*.sh'
  warning: no previously-included files found matching '.appveyor.yml'
  warning: no previously-included files found matching '.coveragerc'
  warning: no previously-included files found matching '.editorconfig'
  warning: no previously-included files found matching '.readthedocs.yml'
  warning: no previously-included files found matching 'codecov.yml'
  warning: no previously-included files matching '.git*' found anywhere in distribution
  warning: no previously-included files matching '*.pyc' found anywhere in distribution
  warning: no previously-included files matching '*.so' found anywhere in distribution
  no previously-included directories found matching '.ci'
  writing manifest file 'src/Pillow.egg-info/SOURCES.txt'
  running build_ext


  The headers or library files could not be found for jpeg,
  a required dependency when compiling Pillow from source.

  Please see the install instructions at:
     https://pillow.readthedocs.io/en/latest/installation.html

  Traceback (most recent call last):
    File "/tmp/pip-install-9w1cfixb/pillow/setup.py", line 864, in <module>
      setup(
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/site-packages/setuptools/__init__.py", line 145, in setup
      return distutils.core.setup(**attrs)
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/distutils/core.py", line 148, in setup
      dist.run_commands()
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/distutils/dist.py", line 966, in run_commands
      self.run_command(cmd)
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/distutils/dist.py", line 985, in run_command
      cmd_obj.run()
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/site-packages/wheel/bdist_wheel.py", line 290, in run
      self.run_command('build')
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/distutils/cmd.py", line 313, in run_command
      self.distribution.run_command(command)
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/distutils/dist.py", line 985, in run_command
      cmd_obj.run()
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/distutils/command/build.py", line 135, in run
      self.run_command(cmd_name)
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/distutils/cmd.py", line 313, in run_command
      self.distribution.run_command(command)
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/distutils/dist.py", line 985, in run_command
      cmd_obj.run()
    File "/home/homeassistant/.pyenv/versions/3.8.0/lib/python3.8/distutils/command/build_ext.py", line 340, in run
      self.build_extensions()
    File "/tmp/pip-install-9w1cfixb/pillow/setup.py", line 694, in build_extensions
      raise RequiredDependencyException(f)
  __main__.RequiredDependencyException: jpeg

  During handling of the above exception, another exception occurred:

  Traceback (most recent call last):
    File "<string>", line 1, in <module>
    File "/tmp/pip-install-9w1cfixb/pillow/setup.py", line 918, in <module>
      raise RequiredDependencyException(msg)
  __main__.RequiredDependencyException:

  The headers or library files could not be found for jpeg,
  a required dependency when compiling Pillow from source.

  Please see the install instructions at:
     https://pillow.readthedocs.io/en/latest/installation.html


  ----------------------------------------
  ERROR: Failed building wheel for Pillow
  Running setup.py clean for Pillow
Failed to build Pillow

Solved by manually installing:

homeassistant@DietPi:~$ sudo apt-get install libjpeg-dev zlib1g-dev
Reading package lists... Done
Building dependency tree
Reading state information... Done
zlib1g-dev is already the newest version (1:1.2.11.dfsg-1).
The following additional packages will be installed:
  libjpeg62-turbo libjpeg62-turbo-dev
The following NEW packages will be installed:
  libjpeg-dev libjpeg62-turbo libjpeg62-turbo-dev
0 upgraded, 3 newly installed, 0 to remove and 0 not upgraded.
Need to get 346 kB of archives.
After this operation, 813 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://mirror.internode.on.net/pub/raspbian/raspbian buster/main armhf libjpeg62-turbo armhf 1:1.5.2-2+b1 [110 kB]
Get:2 http://mirror.internode.on.net/pub/raspbian/raspbian buster/main armhf libjpeg62-turbo-dev armhf 1:1.5.2-2+b1 [179 kB]
Get:3 http://mirror.datamossa.io/raspbian buster/main armhf libjpeg-dev all 1:1.5.2-2 [57.5 kB]
Fetched 346 kB in 2s (142 kB/s)
debconf: delaying package configuration, since apt-utils is not installed
Selecting previously unselected package libjpeg62-turbo:armhf.
(Reading database ... 26346 files and directories currently installed.)
Preparing to unpack .../libjpeg62-turbo_1%3a1.5.2-2+b1_armhf.deb ...
Unpacking libjpeg62-turbo:armhf (1:1.5.2-2+b1) ...
Selecting previously unselected package libjpeg62-turbo-dev:armhf.
Preparing to unpack .../libjpeg62-turbo-dev_1%3a1.5.2-2+b1_armhf.deb ...
Unpacking libjpeg62-turbo-dev:armhf (1:1.5.2-2+b1) ...
Selecting previously unselected package libjpeg-dev.
Preparing to unpack .../libjpeg-dev_1%3a1.5.2-2_all.deb ...
Unpacking libjpeg-dev (1:1.5.2-2) ...
Setting up libjpeg62-turbo:armhf (1:1.5.2-2+b1) ...
Setting up libjpeg62-turbo-dev:armhf (1:1.5.2-2+b1) ...
Setting up libjpeg-dev (1:1.5.2-2) ...
Processing triggers for libc-bin (2.28-10+rpi1) ...

And then:

homeassistant@DietPi:~$ pip3.8 install pillow==7.2.0

ilium007 · September 19, 2020, 4:10am

Add on store is no help if you’re doing a headless install on a Raspberry Pi with its stupid micro HDMI cable that you don’t own.

kanga_who · September 19, 2020, 4:11am

You could follow this guide and have Supervised running with the add-on store

ilium007 · September 19, 2020, 4:13am

Yeah, I could have done that but I had assumed that SSH would have been available…

tom_l · September 19, 2020, 4:37am

SSH was switched off by default because it was a security risk. Less technically minded people were installing Home Assistant (with SSH enabled) and their router’s UPnP service was exposing it publicly.

EDIT: actually that was SMB shares with guest access.

ilium007 · September 19, 2020, 4:41am

I’d suggest that the “Less technically minded people” are the security risk, but anyway… I can only assume the official SD card image was failing due to Pillow 7.2.0 as well, is there any work around for this for headless installs or do I need to order a micro HDMI cable so that I can log on locally and fix it?

tom_l · September 19, 2020, 4:45am

The missing dependency is an issue with v0.115 it will likely be fixed with a dot release soon.

True but that seems to be the target demographic now.

ilium007 · September 19, 2020, 4:52am

Again - no help for headless install users if you can’t SSH to fix the dependency issues.

Tinkerer · September 19, 2020, 7:51am

Pillow wasn’t the problem with your “headless” install. That python package is already installed in the underlying Docker container (I just checked what’s in the container). If you’re able to go with a Docker install that too would have worked fine - plus as you’re running it on the OS you’d have been able to identify any issues more easily.

Core installs are, by definition, up to you to identify and resolve missing libraries.

As to what was the problem with your original install, you could set up debugging access to HassOS - which is just SSH on a non-standard port. That config is imported at boot time, so in theory you don’t even need a working install (I say in theory since I don’t use that install method and can’t confirm).

ilium007 · September 20, 2020, 4:01am

So I re-flashed the SD with the official HA Raspberry Pi image and enabled debug. Seems it can’t access version.home-assistant.io

Logs:

# journalctl -f -u hassos-supervisor.service
-- Logs begin at Fri 2020-02-07 15:50:52 UTC. --
Feb 07 15:52:38 homeassistant hassos-supervisor[553]: 20-02-07 15:52:38 WARNING (MainThread) [supervisor.homeassistant.core] Found no information about Home Assistant. Retry in 30sec
Feb 07 15:53:08 homeassistant hassos-supervisor[553]: 20-02-07 15:53:08 INFO (MainThread) [supervisor.updater] Fetch update data from https://version.home-assistant.io/stable.json
Feb 07 15:53:09 homeassistant hassos-supervisor[553]: 20-02-07 15:53:09 WARNING (MainThread) [supervisor.updater] Can't fetch versions from https://version.home-assistant.io/stable.json: Cannot connect to host version.home-assistant.io:443 ssl:default [Address not available]
Feb 07 15:53:09 homeassistant hassos-supervisor[553]: 20-02-07 15:53:09 WARNING (MainThread) [supervisor.homeassistant.core] Found no information about Home Assistant. Retry in 30sec
Feb 07 15:53:39 homeassistant hassos-supervisor[553]: 20-02-07 15:53:39 INFO (MainThread) [supervisor.updater] Fetch update data from https://version.home-assistant.io/stable.json
Feb 07 15:53:40 homeassistant hassos-supervisor[553]: 20-02-07 15:53:40 WARNING (MainThread) [supervisor.updater] Can't fetch versions from https://version.home-assistant.io/stable.json: Cannot connect to host version.home-assistant.io:443 ssl:default [Address not available]
Feb 07 15:53:40 homeassistant hassos-supervisor[553]: 20-02-07 15:53:40 WARNING (MainThread) [supervisor.homeassistant.core] Found no information about Home Assistant. Retry in 30sec
Feb 07 15:54:10 homeassistant hassos-supervisor[553]: 20-02-07 15:54:10 INFO (MainThread) [supervisor.updater] Fetch update data from https://version.home-assistant.io/stable.json
Feb 07 15:54:11 homeassistant hassos-supervisor[553]: 20-02-07 15:54:11 WARNING (MainThread) [supervisor.updater] Can't fetch versions from https://version.home-assistant.io/stable.json: Cannot connect to host version.home-assistant.io:443 ssl:default [Address not available]
Feb 07 15:54:11 homeassistant hassos-supervisor[553]: 20-02-07 15:54:11 WARNING (MainThread) [supervisor.homeassistant.core] Found no information about Home Assistant. Retry in 30sec
^C
# nslookup version.home-assistant.io
Server:		192.168.10.2
Address:	192.168.10.2:53

Non-authoritative answer:
Name:	version.home-assistant.io
Address: 172.67.68.90
Name:	version.home-assistant.io
Address: 104.26.5.238
Name:	version.home-assistant.io
Address: 104.26.4.238

Non-authoritative answer:
Name:	version.home-assistant.io
Address: 2606:4700:20::ac43:445a
Name:	version.home-assistant.io
Address: 2606:4700:20::681a:4ee
Name:	version.home-assistant.io
Address: 2606:4700:20::681a:5ee

#

Internet is fine

# ping version.home-assistant.io
version.home-assistant.io is alive!
#

So 14 hours later I can make another reply to my topic. I found the issue to be time related. HA wouldn’t get time from the default CloudFlare servers and as a result the CA root certs weren’t valid. I changed to my router NTP server and restarted timesyncd and everything worked.

Tinkerer · September 20, 2020, 7:44am

Sounds like a bug in the OS - could you open an issue about that please - I’m pretty sure you’re not the first to have that problem, and some sane fallback would be good IMO.