Ring integration setup fails

Probably because your existing token is still valid. As soon as it becomes invalid you will need to enable 2FA and re-setup the integration. I actually just ended up enabling 2FA when the changes were introduced since I was waiting to enable 2FA for it to work in HA.

Funny, within an hour it failed.
I then enabled 2FA then removed the Ring Integration, re-added it and all seems well.

I enabled 2 factor, but when I add the integration, it comes back with list of integrations and was not added. Any ideas?

Check to make sure you don’t have a custom component for ring and also that you don’t have any YAML if you had it configured before. Also check HA error logs if issue persists.

1 Like

Thanks, found it! It was an old custom component!

just installed home-assistant on my synology and tried to install Ring through the web interface.

got the exception error message when trying to login.

is there a solution for this problem?

Home Assistant 0.109.6

log file:

'Logger: homeassistant.components.ring.config_flow
Source: components/ring/config_flow.py:22
Integration: Ring (documentation, [issues]
Unexpected exception

Traceback (most recent call last):
File “/usr/local/lib/python3.7/site-packages/urllib3/connection.py”, line 160, in _new_conn
(self._dns_host, self.port), self.timeout, **extra_kw
File “/usr/local/lib/python3.7/site-packages/urllib3/util/connection.py”, line 61, in create_connection
for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
File “/usr/local/lib/python3.7/socket.py”, line 752, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno -3] Try again

That’s a DNS error.

and what can i do to solve this?

Can I please get help from someone? My ring integration was working fine but recently I’ve changed my router and now I keep getting error messages when trying to reconnect it back up.


Developer Tools
Unexpected exception
9:54:22 PM – Ring (ERROR)
Config entry for islamic_prayer_times not ready yet. Retrying in 5 seconds.
9:54:19 PM – config_entries.py (WARNING) - message first occurred at 9:53:53 PM and shows up 3 times
Error requesting Home Assistant update data: Cannot connect to host updater.home-assistant.io:443 ssl:None [Connect call failed ('151.101.1.195', 443)]
9:50:59 PM – Updater (ERROR)
 
Log Details (ERROR)
Logger: homeassistant.components.ring.config_flow
Source: components/ring/config_flow.py:22
Integration: Ring (documentation, issues)
First occurred: 9:54:22 PM (1 occurrences)
Last logged: 9:54:22 PM

Unexpected exception
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 160, in _new_conn
    (self._dns_host, self.port), self.timeout, **extra_kw
  File "/usr/local/lib/python3.7/site-packages/urllib3/util/connection.py", line 84, in create_connection
    raise err
  File "/usr/local/lib/python3.7/site-packages/urllib3/util/connection.py", line 74, in create_connection
    sock.connect(sa)
OSError: [Errno 101] Network unreachable

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 677, in urlopen
    chunked=chunked,
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 381, in _make_request
    self._validate_conn(conn)
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 976, in _validate_conn
    conn.connect()
  File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 308, in connect
    conn = self._new_conn()
  File "/usr/local/lib/python3.7/site-packages/urllib3/connection.py", line 172, in _new_conn
    self, "Failed to establish a new connection: %s" % e
urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPSConnection object at 0xa8647e10>: Failed to establish a new connection: [Errno 101] Network unreachable

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/usr/local/lib/python3.7/site-packages/urllib3/connectionpool.py", line 725, in urlopen
    method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
  File "/usr/local/lib/python3.7/site-packages/urllib3/util/retry.py", line 439, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='oauth.ring.com', port=443): Max retries exceeded with url: /oauth/token (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0xa8647e10>: Failed to establish a new connection: [Errno 101] Network unreachable'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/ring/config_flow.py", line 45, in async_step_user
    token = await validate_input(self.hass, user_input)
  File "/usr/src/homeassistant/homeassistant/components/ring/config_flow.py", line 22, in validate_input
    auth.fetch_token, data["username"], data["password"], data.get("2fa"),
  File "/usr/local/lib/python3.7/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs)
  File "/usr/local/lib/python3.7/site-packages/ring_doorbell/auth.py", line 40, in fetch_token
    headers=headers,
  File "/usr/local/lib/python3.7/site-packages/requests_oauthlib/oauth2_session.py", line 344, in fetch_token
    **request_kwargs
  File "/usr/local/lib/python3.7/site-packages/requests_oauthlib/oauth2_session.py", line 516, in request
    method, url, headers=headers, data=data, **kwargs
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 530, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/sessions.py", line 643, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.7/site-packages/requests/adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='oauth.ring.com', port=443): Max retries exceeded with url: /oauth/token (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0xa8647e10>: Failed to establish a new connection: [Errno 101] Network unreachable'))
Connection lost. Reconnecting…

You have a networking error.

I’ve discovered this page but i don’t how to do it or what to do.

Reboot whatever machine is running Home Assistant.

Okay I’ve rebooted my raspberry pi. It is connected by ethernet to a switch for my home network.

Great, now test it by doing: ping google.com from the command prompt or via SSH and see what it says.

Do you have discord or skype? so I can get in contact with you on cause i’m very confused on what to do. I’m a newbie when it comes to raspberry pi and home assistant

epperspeppers#4957

hey all,

Version 2021.1.5

is this expected to get lots of these errors in the logs?

Logger: homeassistant.components.ring.camera
Source: components/ring/camera.py:155
Integration: Ring (documentation, issues)
First occurred: 13:02:22 (1 occurrences)
Last logged: 13:02:22
Time out fetching recording url for camera camera.front_garden

and

Logger: homeassistant.helpers.entity
Source: helpers/entity.py:477
First occurred: 13:02:22 (2 occurrences)
Last logged: 13:02:22

  • Update of camera.front_garden is taking over 10 seconds
  • Update of camera.bee_cam is taking over 10 seconds

I also see these errors. Happens a few times a day, every day. Have seen them since I started using the Ring integration many months ago.

So, yes, based on experience I expect them. My guess is that it is probably slow response from Ring servers, but that is pure speculation - I haven’t investigated. Other than the occassional error message, the integration seems to work for me.

1 Like

Hi,

Were you able to get the Ring feeds from Homebridge into Home Assistant ?

I can’t get ring to work with home assistent doesn’t accept login