I think it’s best to create an issue on GitHub, the developers are not looking in this thread… But if you are using local access, why not use the official risco integration?? The add-on is useful for cloud proxy’s, not for you
The integration randomly stopped working altogether and I seem to be unable to figure out why! I justed wanted to give this a try instead. The integration for me also does not support bypassing a zone and I thought maybe the addon would fix that
Then my guess you have an risco issue, cause the add-on uses the same API as the integration
Damn Time to figure it out I guess haha
Maybe a reboot of the panel?
I don’t have the master pin so I don’t think a reboot is possible? If I just turn off the power to the panel it’ll go on battery so that doesn’t do it either.
yeah, unplug the battery too, or wait 1-2 hours
Those will be loud hours
then just unplug battery ?
I am still kinda stuck on this issue: the panel keeps resetting my connection, both the mqtt and the native integration do not work for me anymore. It has been working fine for a little over 1 year, and suddenly stopped. I have the grand master code (I found out) so I have been able to check the access code and everything and it all seems to be fine. What could I try?
EDIT: also invoking connections manually with pyrisco or from the js library fail, so not just from the HA host. I think the panel is acting weird.
Hi, what are the commands to reset the panel? I have connection issues sometimes on reboot and I’d like to check if a reboot can fix it. It worked correctly for a long time even with reboots, but recently it started to behave strangely. I have all the codes for the panel but don’t know where to look for a reboot.
I just received message that cloud soon will become payable. Does anyone know what is the price of subscribtion? And second question. Does risco running locally requires cloud to arm or disarm?
No, you can do everything local, risco is already payable for 2 years I believe, I pay 24€ a year
Hi, what are the commands to reset the panel?
Did you figure this out?
I tried entering the techinician menu and then exiting: this causes the setup to be fully reloaded and it seems to work somehow. I don’t know if there’s a more proper procedure.
Here in Italy it has been a paying subscription for a while now. The local integration is much better in terms of speed and does not rely on the cloud at all, so it’s free of charge.
As a matter of fact I don’t understand why the HA documentation states that the cloud system is “recommended”: apart from a slightly easier setup I can’t see a single aspect that is better with the cloud.
(this is a duplicate post; if this is not OK I will remove)
I’m in need of support here…
I setup the cloud integration. Arming works, however I can only disarm using the grand master (or installer, or site pin). User codes are rejected in the integration, although they work on the physical keypad.
In the local integration it’s even worse: I can arm the alarm, but no code whatsoever is accepted to disarm it. Again, the codes do work on the keypad, but the integration rejects all of them.
In the logs I can only see this:
2024-05-26 15:46:34.615 WARNING (MainThread) [homeassistant.components.risco.alarm_control_panel] Wrong code entered for disarming
2024-05-26 15:46:42.497 WARNING (MainThread) [homeassistant.components.risco.alarm_control_panel] Wrong code entered for disarming
2024-05-26 15:46:52.033 WARNING (MainThread) [homeassistant.components.risco.alarm_control_panel] Wrong code entered for disarming
Any ideas? Is there a debug mode to get more info?
Thanks!
The answer was given in another thread:
Hi, I have another problem with the integration: my external siren case broke and triggered the tamper permanently.
This prevents me from arming the system from home assistant. My console is already set to arm even with tamper active, but it simply won’t work, returning a N12 error.
I can arm the system just fine with the keyfob.
The tamper contacts are not imported from the integration so I can’t even bypass them…
Anyone can suggest a solution?
Edit: typo.
Hi,
Do you guys now which sensor i can use for if someone breaks into the house?
I would say binary_sensor.risco_alarm_sirene but it will probably go off to for a fire alarm?