Has anyone had any experience with their RM4 Mini or Pro’s sensor cable disconnecting? I’ve only had my RM4 Mini, newer version, for a couple of days but it’s been running great, controlling a mini split unit using SmartIR and Simple-Thermostat for the frontend card.
Twice now in the past 12 hours, my temperature reading from the unit in HA has suddenly dropped to 32F (I noticed the first time because it triggered an emergency heating automation I had set up and I woke up this morning sweating like crazy) and the humidity will drop to 0%. I don’t think this is a problem in HA itself because when I open the Broadlink app, the two sensors that normally show up on the Broadlink RM4 Mini’s page are gone; combine that with the fact that 32F = 0C, and I infer that both sensor values are zeroing out.
The IR functions continue to work while the sensors are in this state. Reloading the Broadlink integration while in this state will cause both sensors to properly become unavailable, which I would kind of prefer to the zeroing. The RM4 Mini remains connected to the network via static IP as well. It is just the sensors that are affected.
A hard power reset seems to fix this, and while I’ve set up smart plugs to auto-reboot old devices with similar quirks, this is a brand new device that I expect to work well. So, I’m just trying to see if this is known problem with any remedies before I request a replacement from Amazon, as I really love the function and now just want to ensure reliability.
I did some general googling and didn’t find anything. I thought perhaps that not enough power was reaching the unit for both the IR and the sensor, but I looked up the input requirement as 5V/1A and I have it plugged into a 5V/2.4A outlet, so it shouldn’t be short on energy.
The only other thing I could think of is that I do have the length of the cable, lower than the sensor portion, running in a bundle with some ethernet cables on its way to the wall outlet, but even with shielding at its worst, interference would cause a temporary disconnect at best, not a permanent one, right?
Thanks to anyone that may have some ideas or insight. I’ve put a simple condition in my emergency heating/cooling automation not to fire if humidity is reading a solid 0, which should never happen naturally, as a temporary measure.