So smart start is available in 3 different places. You access smart start from the home assistant integration, from the control panel page of Z-Wave JS UI, and on the Smart Start page of Z-Wave JS UI. You can only include a device in Long Range mode on the smart start page of Z-Wave JS UI. Everything you need to do is done on that page.
Once you scan your code you have to select long range mode then toggle that entry active. If it doesn’t work verify your region is set to Z-Wave Long Range and you have the long range security keys setup. Also not every device supports Z-Wave Long Range.
Yep I did as you said via the smart start tab within wave js ui. Problem is it’s just sitting there is the provision state. I’ve turned the device on off many times. Also tried to include the device as per its method.
What do I do to get zwave to see the device and actually provision it?
Not every Z-Wave device supports Z-Wave Long Range. The device must have a 700 or 800 series chip in it plus have Z-Wave Long Range firmware installed on it.
You can tell if the device supports Z-Wave Long Range by looking at the logo on the packaging or by checking the firmware change logs for the device to see if a new FW update added the feature. For example my ZEN52 received long range support in FW 1.50 ZEN52 Double Relay Change Log - Zooz Support Center
The devs changed it so that if a device only supports mesh mode you will not have the option to select Z-Wave Long Range from the smart start page.
I tried excluding…including….facotry reset…everything. Then I bought a long Ethernet cable and moved my hub to be very close to my device (zooz 800 dimmer) and it added it almost immediately.
Seems counter to the whole point of smart start if a long range device has to be yards from the hub to include. I guess it’s more a HA or zwave UI issue however because smart start is only way to add LR.
I too am struggling to get LR working. I’ve manually added it on Smart Start, I’ve tried with multiple Zooz devices ZEN37, ZEN32, and no matter what I do, I can’t get anything LR working. I’ve set RF Region to US (Long Range) on both node 1 and in settings. I have both S2 keys set for Security Keys (Long Range). If I try to do the SmartStart on the non-LR mode, that does work (albeit slowly), but I have a couple devices that seem to be dropping due to out of range.
Your device must also support Z-Wave Long Range. You can tell if it supports ZWLR by looking at the logo on the packaging. Or by checking the manufacturers support website for a Long Range firmware update.
Any Z-Wave device with an 700 or 800 series chip in it can support Z-Wave Long Range it just has to have Z-Wave Long Range firmware installed. I was able to update my Zooz ZEN52 to Long Range with a firmware update.
Has anyone tried the LR reception through concrete walls/floors yet? Is it a noticeable improvement?
I’m still looking for the right technology for my home as the first attempt (zigbee) did not work when the sensor was in the cellar. Z-wave LR is next on my list and I was wondering if from your current experiences you’d recommend it?
