Is it listed on the official zigbee2mqtt page? | Zigbee2MQTT
If it is: remove device and try again until it’s recognized. If it’s not listed there, then the device is not supported so it will never work unless zigbee2mqtt adds support. See this to ask for new device support | Zigbee2MQTT
Do i have to do anything after parring this device, i newer had a problem like this before.
I have already bee reading a lot of information, but nothing have helped me in the right direction.
Including the link you provided me with.
I have paired it more than 30 times, each time i see it in Zigbee2mqtt.
But if i try the buttons out i get fault messages + link to an url than doesn’t help me.
Warning Received message from unsupported device with Zigbee model 'Remote Control N2' and manufacturer name 'IKEA of Sweden'
Ok. I managed to “support” the device, by putting all relevant data in the file device.js.
Unfortunately that’s apparently not everything has to be done, cos I get error messages configuring the device. Also no commands will be sent.
I was having the same issues then discovered that the repo had changed for z2m.
I added
https://github.com/zigbee2mqtt/hassio-zigbee2mqtt
to the add ons page repos and copied the config from the old one (1.18) and stoped it then pasted the config into the new one (1.22) and it all came back and the E2001 was discover and all is working.
Spend some time trying to solve this problem, first thing I came across searching for a solution was this post. I run the Zigbee2Mqtt in a docker (as many probably do). I thought that a
docker-compose down
docker-compose up --force-recreate
would fetch me the latest image, i.e. do a “pull” , “recreate” and “up”. That is not the case. I just did
docker-compose pull
fetching the latest image and solved the issue for me. I hope this will help someone.