I want to share with you a little accidental observation, that made it possible for me to pair Zigbee devices that would otherwise be stuck in the state of Interview Complete Configuring....
To reach that state I set my device (here a frient FLSZB-110 water sensor) into pairing mode, click Add Device in Home Assistant and wake the device regularly using the wake-up/factory-reset button. The device already leaves pairing mode and considers itself paired. But Home ZHA doesn’t. The device did not yet appear in the devices, yet.
If at this stage, I reload the ZHA integration, the devices appear and everything works great. The configuration is also applied so I have all entities that belong to my devices.
The reload is doing something that should happen in the Add Device workflow. But yeah. Here’s that. I hope someone stumbles over this, as I did not find anything and always got pointed to the “Make sure you have a solid mesh or a full battery” posts which are very good but didn’t get me here.
This is a great find. It should help a lot of people because I hear this a lot.
I changed this to a Community guide and I added it to the Cookbook in the Zigbee section.
Thanks for the Awesome contribution to the Community.
Thanks.
I ordered Tuya ZigBee Smart Door Window Sensor from aliexpress and just couldn’t get past configuration part. But when keeping the sensor awake by pressing the pairing button while the device was still connecting to home assistant everything worked.
Hi all! I am fighting for HOURS with an ikea water sensor and an ikea door sensor.
I use sonoff P but there is no way I can make both work.
I remove everything, delete zigbee database, restart multiple times and now and then one of the two works great…
The second simply NO WAY and the fun part is that sometimes the water sensor works, sometimes the door sensor.
How can I get out of this pain?
Is there any suggested procedure for ikea devices?
Should I hold the pair button or not?
Restarting the integration, as suggested, won’t help because the device becomes connected but won’t update status or battery level.
I fought a long and hard fight.
I tried anything, really.
What worked - I think but I am unsure - was disconnecting the Sonoff P from usb, connecting it and searching the ikea door sensor and water leakage sensor right away.
No clue, honest.
But once it works it seems pretty solid!
I started using HA only about 2 mo. ago, and therefore had to add a huge number of devices in the first couple of days and even some weeks later (as I bought more than half a dozen of Zigbee sockets afterwards), so I had this issue frequently. I basically discovered a similar work-around – for me, often “force-reloading” the dashboard did the trick (“Shift-Reload” in the browser).
It’s obvious for me that there must be some “quirk” inside HA that sometimes prevents proper setup of newly added devices.
It is generally a good idea to short press the pairing button every 1-2 seconds when trying to pair a battery device on any of the 3 zigbee integrations HA supports. Some battery devices tend to go into “sleep mode” even during the pairing process so might not be correctly recognised.
I tend to try pairing once, and if the battery device does not pair well or reports issues, I try the interview process once again while keeping the device awake every few seconds
Thanks, this worked for me as well. I have to re-pair every time I change the batteries in my IKEA motion sensor. That usually hasn’t been a big deal but this time it got stuck in interview complete as described here.
